PRIVACY POLICY

PRIVACY POLICY

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Pride Orthodontics (“we,” “us,” “our”) values your privacy. This Privacy Policy describes how we collect, use, and share information when you visit prideortho.com, use our online scheduling, or contact us.

1) Information We Collect

Information you provide

  • Name, email address, phone number

  • Appointment request details submitted through our online scheduling or website forms

  • Messages you send via website forms, email, phone, or other communications

  • Information collected automatically

  • IP address, device type, browser type, and basic usage data (e.g., pages viewed, time on site)

  • Cookie and similar tracking data (see “Cookies” below)

Please avoid sending sensitive information through general website forms. If you need to share sensitive details, contact us by phone or through any secure method we provide.

2) How We Use Your Information

We use information to:

  • Respond to inquiries and provide customer/patient support

  • Schedule and manage appointments (including online scheduling)

  • Improve our website and services

  • Maintain security, prevent fraud, and comply with legal obligations

  • Send administrative messages (e.g., confirmations, policy updates)

With your permission (when required), we may also send marketing or promotional communications.

3) How We Share Information

We do not sell your personal information.

We may share information only as needed for:

  • Service providers that help run our website and operations (e.g., online scheduling, hosting, IT support, analytics). These providers use information only to perform services for us.

  • Legal/compliance purposes (e.g., responding to lawful requests, protecting rights and safety).

  • Business transfers (e.g., a merger, acquisition, or sale of assets), as permitted by law.

4) Text Messaging Privacy (Consent + Opt-Out)

If you provide your phone number and opt in, we may send text messages such as appointment reminders, scheduling updates, and customer care messages. If you opt in to receive marketing texts, we may also send promotions and practice updates. Message frequency may vary. Message and data rates may apply.

Consent / Mobile Data Sharing:

Mobile information will not be shared with third parties for marketing purposes. 

Opt-Out Instructions:

You can opt out at any time by replying STOP to any text message. 

For help, reply HELP or contact us at smile@prideortho.com or (512) 737-6648.

5) Your Choices: Access, Updates, and Deletion

You can request to:

  • Know what information we have about you

  • Correct or update inaccurate information

  • Request deletion of certain information (when applicable)

  • Ask questions or raise concerns about our privacy practices

To make a request, contact us using the information below.

6) Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, understand site traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7) Security

We take reasonable steps to protect information. However, no method of transmission or storage is completely secure. Please avoid submitting highly sensitive information through general web forms.

8) External Links

Our website may include links to third-party sites. We do not control those sites and are not responsible for their privacy practices. Please review their policies directly.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

10) Contact Us

Pride Orthodontics

Phone: (512) 737-6648

Email: smile@prideortho.com

Website: prideortho.com